February, 2019

APS Named Top Performer in Customer Success Report

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APS Named Top Performer in FeaturedCustomers Report

APS has been named a Top Performer in the Payroll Software category in the FeaturedCustomers Winter 2019 Customer Success Report. The Top Performer designation is awarded to businesses with a significant market presence in their field of expertise. APS’ Payroll software has outperformed competitors like Namely and Patriot Software. We are proud to provide a breakdown of how APS earned the Top Performer title.

How APS Earned Top Performer Title

FeaturedCustomers evaluates all potential Payroll Software companies on its platform for possible inclusion in the report. Only 20 companies met the criteria needed to be included in the Winter 2019 Payroll Software Customer Success Report. APS has published high-quality customer success content and gathered quality customer reviews from leading third-party sites.

Our Software Wins Awards

APS is the highest-rated software company in the state of Louisiana. We’re proud of our exceptional workforce technology and we’re showing it off.

Here’s how APS scored:

Total Weighted Score: 90

The FeaturedCustomers Customer Success score is comprised of three factors and is the weighted average of the following scores: Content Score, Social Score, and Company Score.

Content Score: 92

The content score takes into consideration the number of vendor-generated customer success content pieces such as case studies, testimonials, and success stories and the content quality score generated from all customer success content.

Social Score: 87

The social score is affected by the number of followers on LinkedIn, Twitter, and Facebook and engagement across social platforms.

Company Score: 82

The company score looks at the number of vendor momentum based on web traffic and search trends, percent traffic increase in customer references, and lower funnel SEO key term rankings.

APS has a customer reference rating of 4.6 out of 5 stars based on 720 user ratings.

Receiving 28 awards in the G2 Crowd Winter 2019 Reports marks the highest number we have received to date. It is particularly rewarding to see APS’ Core HR Solution receive the Highest User Adoption and Easiest Admin recognitions, which confirms our dedication to our customers and the client experience.


Business Administrator, Christ's Church

Proud to be a Top Performer

APS is proud to be recognized as a Payroll Software Top Performer by FeaturedCustomers and strives to be a leader in workforce management and customer experience. The full report, which includes the breakdown of each payroll provider’s score and featured customer reviews, can be found here.

About APS

APS brings innovation and scalability to modern human capital management. We believe that our clients, their employees, and our partners deserve the best, easy-to-use human capital management platform delivered with personalized service and support. We build our unified technology from the ground up, focusing on usability, efficiency, and adoption. APS understands the challenges organizations of all sizes face, which is why we craft a full spectrum of cloud solutions that address all aspects of employee management.

For more information, please visit www.apspayroll.com or call 855-945-7921.

About FeaturedCustomers

FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMBs.

For more information, go to featuredcustomers.com.

2019 State Unemployment wage bases

For more updates on state unemployment wage base changes, visit our SUTA Wage Bases page.

2019 State witholding tables and methods

For more updates on state unemployment wage base changes, visit our SUTA Wage Bases page.

2019 state unemployment tax rates

For more updates on state unemployment wage base changes, visit our SUTA Wage Bases page.



Business Administrator, Christ’s Church

The support for onboarding is excellent and their customer service is top notch. APS worked to get all of our needs met, and they continue to be problem solvers for us. Initially, I needed help navigating the system and they worked with me until I was comfortable and confident using the system.

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