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What Will HR Be Like in the Future?
The role the human resources department has played in previous years is one considered boring, mundane, and tedious. From paperwork and payroll to hiring and firing, HR has to deal with the not-so-pretty parts of an organization. The HR manager is who we go to when we find a problem with our paycheck, have a question about benefits, or (knock on wood) are fired from our positions. In the future, however, the role HR currently plays will evolve from the behind the scenes disciplinarian to a one of an engaging and empowering employee resource. We’re excited about the changes to come for HR and the workplace, so we’ve compiled a list of the top ways we see HR changing in the future.
HR Department Responsibilities
So before we can cast our predictions for the future job description of an HR department, we should first recognize the lengthy list of responsibilities HR currently shoulders. Some of the typical duties of an HR manager include:
Recruiting and Staffing
Organizational Health and Safety
This list seems pretty typical, right? Handling employees’ day-to-day needs for the betterment of the organization is right up an HR manager’s alley. But moving forward in 2018 and beyond, we expect to see these tasks shifting from run-of-the-mill to more engaging, empowering, and influential. Let’s take a look at four ways the HR role will evolve:
Encouraging the Employee Experience
With change on the horizon for HR departments, it only makes sense that one of the main goals is to become more of an empowering resource for workers to further promote a positive work environment. HR is no longer just the overseer of hiring and firing, there’s an entire employee lifecycle in between.
The employee experience includes processes like performance reviews, training, and continuing education. The future of an HR manager includes creating a positive employee experience where workers feel valued and supported.
The new role HR will play is made possible because of the way HR technology is rapidly evolving. Using big data and analytics, HR departments will begin to better understand employees and their trends to create an even more engaging working environment. With the help of technology, HR managers will have better insight into internal data involving employees and their working preferences.
Increase in Strategic Decision-Making
Because HR departments will have more insight into the employee experience into the future thanks to technological innovations, they will be better equipped to make strategic decisions about the organization. Instead of HR taking a back seat in decisions about business strategy, HR will begin to lead the charge for organizations. Because who better to make strategic decisions about employee experience, growth, revenue, and retention than HR managers. With help from human resources, organizations will be able to shape an overall strategy for growth and success.
Optimized Employee Performance
HR will become more involved in day-to-day business operations in the future. Rather than performance check-ins conducted periodically via departmental managers, HR will play a bigger role in performance management. Annual performance reviews in which a required piece of paper is signed and never looked at again are ineffective. The future will bring more frequent HR feedback with actionable suggestions to improve the employee experience. In turn, concrete, attainable goals may be set for employees, fostering the company culture and demonstrating a vested interest in the success of workers.
The Future is Bright
When you think about it, it’s an exciting time to be an HR professional. There’s a plethora of software and tools now available that help HR shift from maintaining business processes to shaping and defining them. The HR department of the past dealt more with employee issues, pushed paperwork, and took a more reactive, backseat position. HR of the future is a much more specialized role and has a much larger impact on the success of a business. So how can you get ready for a bright future? Get ahead of the curve, keep learning, and embrace change.
How APS can help
APS provides cloud-based solutions for Core HR and Payroll processes and provides organizations with the technology they need to empower their employees. Our online platform streamlines communication between HR managers and employees, boosting engagement. Offering employees a platform with complete visibility into their benefits, performance, and goals encourages transparency as well as accountability throughout the employee lifecycle.
For more information, please visit www.apspayroll.com or call 855-945-7921.
Business Administrator, Christ’s Church
The support for onboarding is excellent and their customer service is top notch. APS worked to get all of our needs met, and they continue to be problem solvers for us. Initially, I needed help navigating the system and they worked with me until I was comfortable and confident using the system.
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