Company Facts:
- Customer: SPCA Tampa Bay
- Employees: 70+
Company Facts:
Industry
APS Solutions Used
Before APS, SPCA Tampa Bay used a different platform to manage payroll and HR functions. While the system had the features they needed, it fell short in two key areas:
For a nonprofit where every dollar counts, cost and customer service weren’t just a headache—they were barriers to effectively carrying out a purpose-driven mission.
“When I joined SPCA Tampa Bay, it was clear we needed a payroll and HR partner that was cost-effective and responsive. APS checked every box.”
– HOWARD QUALLS, EXECUTIVE VICE PRESIDENT & CHIEF ADMINISTRATIVE OFFICER
Reduced payroll and HR platform costs by ~$20k annually.
APS’ dedicated account team delivers fast, reliable resolutions—no robots or long wait times.
APS Hire seamlessly integrates job postings, candidate management, onboarding, and payroll.
Switching to APS reduced SPCA Tampa Bay’s platform expenses by roughly $20K each year, allowing the organization to reinvest those funds into animal care and community programs.
With a consistent support team, SPCA Tampa Bay experiences proactive communication and faster issue resolution—“the exact opposite of our previous provider’s inconsistent service,” says Howard.
With mobile self service, geofencing, and integrated hiring tools, SPCA Tampa Bay’s payroll and HR team has gained valuable time to focus on higher-value work.
Hear why APS’ award-winning technology and services have earned us a 98% customer retention rate.