Company Facts:
- Customer: Priority Hospital Group
- Industry: Healthcare
- Employees: ~800 (across seven hospitals)
- APS Solutions Used: Payroll, API, Attendance
Priority Hospital Group
Priority Hospital Group eliminated up to 7 weeks of manual reporting by building a custom dashboard that delivers daily labor insights across seven hospitals.
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Healthcare
Industry
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Attendance | Payroll
APS Solutions Used
Challenges
For PHG, standard reporting meant waiting weeks to understand what had already happened. That delay made it nearly impossible for hospital CEOs to course-correct staffing issues or evaluate rising labor costs in real time.
“We might be looking at what was going on in a hospital three weeks after the fact. You can’t ask someone what happened with labor costs three weeks ago and expect a clear answer.”
– WADE LESTER, GROUP PRESIDENT
Before using the APS API, there was no automated method to track key metrics like hours or dollars per patient per day. Wade knew they needed up-to-date data across departments and job roles to make smarter decisions every day, not once a month after the books closed.
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No automated method to track key metrics
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Disconnected data
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Time-consuming processes
Impact
“With the power of APS’ API, Priority Hospital Group eliminated up to 7 weeks of manual reporting by building a custom dashboard that delivers daily labor insights across seven hospitals. This real-time visibility empowered leadership to proactively manage staffing levels and control labor costs with greater speed and accuracy.”
Integrated, Time-Saving Software
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Tailored Customization
Wade created a custom dashboard (internally referred to as “The Pillars”) that pulls in daily labor metrics.
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The Ability to Plan Ahead with Confidence
PHG now adjusts staffing strategies by tracking clocked hours, hourly pay rates, department assignments, and skill mix.
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Real-Time Data
APS gives Wade and his team access to live data, which is updated daily and even available mid-shift.
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Expert Support and Training
Wade worked closely with APS’ API team, who provided technical expertise and support, to refine endpoints.
Outcomes
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An Estimated 90% Faster Turnaround
Previously, labor data came 2–3 weeks after the payroll period ended. Now, leaders get near real-time insights.
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New Metrics = New Strategy
PHG can assess staffing strategies using skill mix data that they never had before, allowing for more innovative resource planning.
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Better Daily Decision Making
Instead of analyzing labor cost trends in post-payroll hindsight, leaders now monitor them in near real-time, improving responsiveness and accountability.
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Automated Reporting with Zero IT Dependency
Wade used Power Query to program the reports, pulling data on demand without relying on manual exports.
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Custom Dashboard Built on API
PHG created a daily labor reporting tool that delivers actionable data across all seven hospitals.
Download the Case Study
Priority Hospital Group operates seven hospitals with complex staffing needs and tight labor budgets. See how they used APS’ API to reduce reporting time, improve labor visibility, and make faster, data-driven staffing decisions.
Priority Hospital Group Case Study link
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