The Arc Caddo-Bossier (The Arc) is a private, nonprofit agency located in Shreveport, LA, which provides services and supportive programs for infants, children, and adults with developmental disabilities as well as their families.
The Arc Caddo-Bossier
The Arc Caddo-Bossier turned to APS when payroll and HR inefficiencies became too much for them.
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Nonprofits
Industry
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Analytics and Reporting | Attendance | Benefits Administration | Core HR | Payroll
APS Solutions Used
Challenges
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Lack of customer support
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Controlling costs
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Confidence in tax compliance service
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Visibility into key data and metrics across departments
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Ability to integrate fund accounting with payroll and HR
They Care About Our Mission
“With APS, they recognize our voice when we call; they care about our mission, and the personal care we have consistently received has been exceptional.”
Requirements
When the organization decided it was time to make a change, Horne said that the following criteria guided The Arc’s selection of a new payroll company:
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Reduce existing payroll costs both in terms of the actual expense of the system provided.
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Decrease the time invested in completing the payroll process.
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Easy to use with customized reporting capability.
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Unify human resource and payroll functions.
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Demonstrate a superior commitment to personalized service and responsiveness.
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Capacity to accommodate a variety of pay rates and types.
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Demonstrate a strong track record of compliance integrity.
Outcomes
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Cost reduction and increased efficiency
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Unified payroll and HR
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Personalized customer service
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A solution that scales and grows
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