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Home Case Studies Wahlburgers

Wahlburgers

Explore how APS helps Wahlburgers transform payroll and HR with intuitive tools, responsive support, and automated workflows that save hours every day.

Company Facts:

  • Customer: Wahlburgers
  • Employees: 34+ locations globally, including corporate-owned/managed and franchised restaurants
  • Hospitality

    Industry

  • Analytics and Reporting | Attendance | Benefits Administration | Carrier Connections | Payroll | Recruiting and Onboarding | Time Capture Options

    APS Solutions Used

Wahlburgers logo

Challenges

When Adam joined Wahlburgers in 2022, the company was struggling with a new payroll provider that fell short of expectations. The software lacked structure and effective communication tools, forcing the HR team to work around the system instead of leveraging its capabilities.

Before partnering with APS, Wahlburgers also faced broader operational challenges, including disconnected payroll, HR, and benefits systems, inconsistent communication, and limited project oversight. Reporting across multiple EINs was cumbersome, and the team had limited visibility into support tickets and progress tracking, making it challenging to maintain efficiency and accountability.

  • Disconnected Payroll and HR Systems
  • Limited Reporting and Visibility

Impact

“The prior software was a constant struggle. There was no clear project management, poor communication, and limited functionality for how we operate.”
Wahlburgers logo
Adam B.
Wahlburgers
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One HCM Platform Designed to Streamline Operations

  • 50% Greater Efficiency

    APS cut HR administrative time by half through automation and improved reporting.

  • Estimated 2 Hours Saved Daily

    Reduced duplicate data entry with event tracking, ACA reporting, and API integrations that eliminate errors.

  • Transparent Support

    Response times within hours—not days—and ticket visibility in real time.

  • Scalable Framework

    Easily supports new location onboarding and franchise expansion.

The Results

  • Smarter Operations

    With automated updates and self service functionality, Wahlburgers’ HR team saves two hours per day and is less dependent on manual processes. The result is a leaner, more efficient department that focuses on people instead of paperwork.

  • Stronger Compliance and Fewer Errors

    APS’ carrier integrations and benefit eligibility tracking ensure the accuracy of payroll and HR data. Automated alerts help identify missing enrollments, mitigating compliance risk.

  • Reliable Partnership

    “If you don’t have an answer right away, just tell me you’re looking…and APS does that. We always have a status update.” — Adam Brewster, Director of HR

  • Scaling for Expansion

    As Wahlburgers grows, adding new restaurants and exploring weekly payroll processing in 2026, APS helps simplify onboarding and standardize operations across the brand.

Download the Case Study
Discover how Wahlburgers improved efficiency, reduced errors, and built a stronger HR foundation with APS. Download the full case study to learn more.
Wahlburgers Case Study
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