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Support That Works Like Part of Your Team
We offer personal, reliable service with a dedicated team that understands your unique needs, system, and employees.
Personalized Service Across the Full Customer Journey
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From the moment you onboard, you’re matched with an experienced implementation specialist who configures APS to your needs and ensures a seamless transition.
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Your success doesn’t stop at go-live. Our award-winning support model ensures you always know who to contact on your account team. And they already know you.
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We work with you to provide an exceptional client experience, ensure your satisfaction, and help you achieve your HCM goals.
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Stay in the loop with clear updates, support history, and progress tracking. No mystery, just momentum.
Dedicated Team
No need to repeat yourself to a different agent every time. You get a dedicated support team that knows your setup, history, and goals—just like an extension of your staff.
Real People Who Care
Email, call, or submit a request to your dedicated support team based in the U.S. No scripts. No runaround. Just knowledgeable professionals providing timely solutions.
Flexible Support
Whether you prefer to self-serve or need a walkthrough, our in-app help center and training options are always available.
Timely Response
We respond to 100% of support requests within 60 minutes during our business hours of 8 am - 5 pm CT, Monday through Friday.
Real Success Stories from Our Clients
“Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!”
Join Our HCM Revolution Today
Get started with pricing as low as $50 base fee/month + $6/employee per month. View Pricing
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