Sales 855.945.7921  |  Support 888.277.8514 |
Sales 855.945.7921  |  Support 888.277.8514  |

Carrier Connections: Automated Benefits Enrollment

With our automated benefits enrollment through carrier connections, you can submit paperwork to your providers electronically.
Carrier Connections
Carrier Connections

Automated Open Enrollment Processing

Manage your health benefits administration process from your dashboard to eliminate the potential for errors and time-consuming data entry.

APS electronically transmits all of your benefits paperwork directly to your providers for automated open enrollment processing.

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Extensive Carrier Network

We support any type of benefit plan from multiple carriers to match your company’s offerings. These are just a few of the benefits carriers we work with and we’re always adding new connections.

Benefits Solutions For Every Industry

Our Carrier Connections automated benefits solutions help businesses in all types of industries. APS electronically sends enrollment and demographic data to carriers, eliminating behind-the-scenes manual work through automated connections. With hundreds of connections with carriers available, we can help you create a more streamlined benefits enrollment and administration process.

Churches

Put the focus back on your employees and missions by automating the benefits enrollment process for your church.

Financial Services

Manage employee open enrollment and maintain compliance for your financial services institution with our benefits enrollment software.

Healthcare

Your healthcare facility can eliminate time-consuming paper-based processes with our employee benefits enrollment software.

Hospitality

Streamline your hospitality organization’s benefits open enrollment with the automated transmission of data across locations.

Nonprofits

Our connections with carriers can help your nonprofit organization simplify your process and decrease costs.

Restaurants

With our online benefits enrollment platform, you can streamline your employee benefits process across locations and gain a competitive advantage in the industry.

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How Automating Benefits Enrollment Works

By using Carrier Connections, you can reduce the chance of errors, decrease costs, and improve employee service by eliminating paper forms and enrollment reports for carriers. Changes are communicated accurately and immediately to carriers. You can avoid missed enrollments and eliminate charges for terminated or ineligible employees.

Let Us Do The Work

Send benefits open enrollment updates for life events and newly eligible employees.

Fast and Reliable

Your electronic connections will be ready in weeks with accurate, timely delivery of your benefits data to providers.

Intuitive Technology

No complex technology or IT support, just an Internet connection to simplify your benefits enrollment processes.

Redeploy IT Efforts

Your IT team can spend more time on strategic tasks and less time on manual processes with automated communication.

Security

Your sensitive benefits data is always transmitted using security protocols, encryption, and authentication certificates.

Compliance

We support all applicable standards and protocols, including the HIPAA 834 benefits enrollment and maintenance document.

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Customized Pricing

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Carrier Connections FAQs

Here is an overview of the most frequently asked questions users have about Carrier Connections and an automated benefits enrollment platform. This FAQ includes what Carrier Connections are, the benefits of automated benefit enrollment, and what health insurance carriers APS supports.

Carrier Connections is an automated method for securely transmitting benefits enrollment data to carriers in an electronic format. This automation eliminates duplicate data entry and the need to prepare and send enrollment reports. Carrier Connections is an additional service for clients subscribed to our Benefits Administration solution. Carrier Connections supports 200+ insurance carriers, including health, dental, vision, life, disability, COBRA, and other types of plan providers.

Customers who choose to establish automated connections with their carriers need to provide the following information about each health insurance plan to APS:

  • Benefit provider’s name
  • Group number
  • Plan year start date
  • Open enrollment month
  • Number of employees enrolled with the carrier
  • Provider’s contact information
  • Plan type (e.g., medical, dental, visions, etc.)

Once the automated benefits enrollment connections are established, there are some vital things to understand about the functionality:

Reconciliation of Vendor Billings
While Carrier Connections sends new hire or open enrollment data to carriers, users still need to reconcile all invoices. This reconciliation ensures that the information entered is correct and that the information uploaded and processed by the carrier is accurate.

Enrolling New Employees
When enrolling employees in benefits in APS, employers will need to select the correct enrollment date. The date selected determines the effective date with the carrier, and therefore the billing date. The carrier should enroll and bill correctly as long as the correct billing month is selected when enrolling employees.

Correcting Employee Errors
If an employee elects the wrong plan, employers can manually make the change in APS. The data will then be electronically transmitted to the carrier for updating.

Terminations
Terminated employees and benefits will transmit to the carrier once processed in APS.

There are many advantages to automated benefit enrollment for employers:

  • Reduce the chance of errors by using electronic transmission of enrollment and demographic information.
  • View benefits administration dashboard analytics for real-time data on enrollment information.
  • Reduce the costs associated with terminated or ineligible employees.
  • Improve employee self service and satisfaction with a streamlined online benefits enrollment process.
  • Avoid missed benefits enrollments with accurate and timely communication to carriers.
  • Decrease the workload of human resource administrators so they can focus on more strategic tasks.
  • Pull reports on crucial metrics such as employee turnover and benefits plan participation.
  • Benefits enrollment information is transmitted securely to protect sensitive and confidential data.

Employees also gain advantages from automated benefit enrollment:

  • 24/7 access to benefits enrollment data using our employee self-service mobile app.
  • Simplified online benefits enrollment process with step-by-step instructions that answer common questions employees may have.
  • Automated notifications of benefits open enrollment status updates and action items.
  • Access to company benefits enrollment documents and resources in an employee self-service portal.
  • Employees can electronically sign and approve their benefits enrollment information for security and convenience.

With employee benefits enrollment software, you can reduce processing errors, decrease the costs associated with tracking and managing benefits, and facilitate a better employee experience.

APS supports automated benefits enrollment connections with 200+ national and regional health insurance carriers to meet our clients’ needs. We continually expand our carrier connections list. For a detailed list of the carriers, click here.

Why Partner With APS For Benefits Enrollment?

Companies choose to partner with APS for benefits enrollment because our solutions streamline their processes. Carrier Connections simplifies plan updates, online enrollment, and paperwork submissions to providers in a unified platform. With our solution, you can eliminate manual, paper-based processes, ensure you’re only providing benefits to eligible employees, and maintain Affordable Care Act compliance.

Access various point-in-time reports in our Report Manager, including Benefits Comparison, Benefit Enrollment Details, and Monthly Benefit Reconciliation. With better visibility into your benefits administration process, you can proactively make more informed decisions.

Furthermore, Carrier Connections integrates with other aspects of your workforce management, such as payroll, employee records, and compliance with applicable standards and protocols. With APS as your partner for benefits enrollment, you can optimize your workflows and save valuable time.

Suggested Resources

We have informational resources and tools for all your workforce management needs. Check out our handy articles, checklists, eBooks, guides, industry overviews, reports, and white papers with valuable information about Core HR and Payroll.

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