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APS Makes Big Splash in G2 Crowd Summer 2018 Awards
It has been an eventful summer here at APS, as we have earned 20 G2 Crowd Summer Awards this season, including Best Relationship for Mid-Market Payroll. APS’ payroll and core HR software have once again outperformed competitors like ADP, Paylocity, GoCo, Paychex, and Paycom. Our achievements demonstrate our dedication to excellence and are just further proof that APS is a leader in the human capital management universe. Here is an overview of our noteworthy accomplishments based on what our customers have to say:
Achievements
High Performer
Earning the High Performer badge means APS has been highly rated by our clients in a G2 Crowd Grid® Report. From payroll to onboarding to benefits administration, our customers can depend on the APS platform to perform even the most complex tasks on a daily basis. The APS HCM solution doesn’t just complete the bare minimum - it overachieves to make the lives of our clients easier.
APS received a High Performer badge in the following categories:
High Performer Small Business Badges
Earning the High Performer Small-Business badge means APS has been highly-rated by our small-business clients in a G2 Crowd Small-Business Grid® Report.
APS received a High Performer Small-Business badge in the following categories:
APS received a High Performer Small Business badge in the following categories:
High Performer Mid-Market Badges
Earning the High Performer Mid-Market badge means APS has been highly-rated by our mid-market clients in a G2 Crowd Mid-Market Grid® Report.
APS received a High Performer Mid-Market badge in the following categories:
For us, we transitioned payroll from our finance dept to our HR dept last year. APS was implemented as part of this change. It has proven to be so helpful with timekeeping, PTO tracking, and ease of payroll transactions.
Recognitions
Along with receiving High Performer badges in several categories, APS has also achieved the following recognitions for Summer 2018:
Easiest To Do Business With (Mid-Market) Workforce Management
The APS Core HR solution was named easiest to use by our customers, especially those in the mid-market segment. Our technology helps businesses solve their workforce management issues by streamlining their daily processes. This recognition is a source of pride for us, as we take great measures to ensure we are easily accessible to our customers whenever they need assistance.
Best Support (Mid-Market) Workforce Management
In the G2 Crowd Mid-Market Relationship Index for Workforce Management, companies are rated by the type of relationship they have with their customers. Our Best Support rating is an example of APS’ dedication to customer satisfaction. It’s also a testament to our determination in not only providing a great customer experience, but to creating a plan for our customers’ long-term success.
Best Relationship (Mid-Market) Payroll
The APS Payroll solution was named best relationship by our customers for the second time in a row in the mid-market segment. Customer service is our #1 priority at APS and we are honored to be recognized for a driving force that motivates us day in and day out. We have a responsibility to take care of our clients and we believe providing them with support you can count on like family is just the right thing to do.
I love the customer service team. They are friendly and knowledgeable. The system is also user-friendly and easy to navigate.
The APS Payroll and Core HR solutions have also been noted in the following categories:
Top 20 Highest Rated
Core HR Software
Time Tracking
Payroll
HR Management Suite
Benefits Administration
Top 20 Easiest to Use
Payroll
Onboarding
Workforce Management
Core HR Software
Benefits Administration
HR Management Suite
See How APS Compares to the Competition:
G2 Crowd users rated payroll and core HR software vendors’ ability to satisfy their needs. Here’s how APS compared to the competition this summer.
- APS’ Core HR solution has a 95% Quality of Support satisfaction rating (Average 84%) and 100% of users rated the Core HR solution 4 or 5 stars.
- APS’ Core HR solution has a 96% Ease of Doing Business With satisfaction rating (Average 83%) and 100% of users believe it is headed in the right direction.
- APS’ Payroll Software was rated #1 in customer relationship and outperformed competitors like Paycom, Paylocity, Workforce Ready, and ADP.
love that APS makes your life easier. It is very simple to use and simple to teach users. One website and everything you need. No call center, direct support and email!
APS’ Highest-Rated Payroll for Small-Business Features Include:
%
Quality of Support
%
Meets Requirements
%
Ease of Doing Business With
APS’ Highest-Rated Core HR for Mid-Market Features Include:
%
Quality of Support
%
Meets Requirements
%
Ease of Doing Business With
Ending Summer on a Strong Note
The APS system is a unified platform designed with users in mind. Payroll, HR, attendance, ACA, recruiting, and onboarding processes are in a single system for increased efficiency, usability, and adoption. With so many high ratings across such a variety of HCM technology features, it’s further proof that APS has become a huge presence in the HR and payroll industry.
Being continually recognized as a High Performer for our human capital management platform is an honor. Although we started our journey as a payroll and tax compliance services company, it’s great to see the path we’ve created with our software development is still making such a difference in our customers’ lives.
Our customers clearly agree that our software continues to shine it what it does best. Businesses choose our modern technology platform because APS offers exceptional workforce management solutions and support designed to make your everyday tasks easier.
How APS can help
APS brings innovation and scalability to modern human capital management. We believe that our clients, their employees, and our partners deserve the best, easy-to-use human capital management platform delivered with personalized service and support. We build our unified technology from the ground up, focusing on usability, efficiency, and adoption. APS understands the challenges organizations of all sizes face, which is why we craft a full spectrum of cloud solutions that address all aspects of employee management.
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About G2 Crowd, Inc
G2 Crowd, the world’s leading business solution review platform, leverages more than 280,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace.
For more information, go to G2Crowd.com.
About the Grid® Report
G2 Crowd scores products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique algorithm (v3.0) to this data to calculate the Customer Satisfaction and Market Presence scores in real time.
About the Relationship Index
G2 Crowd rates products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique, patent-pending algorithm to this data to calculate the product’s Relationship score.
Linda
Business Administrator, Christ’s Church
The support for onboarding is excellent and their customer service is top notch. APS worked to get all of our needs met, and they continue to be problem solvers for us. Initially, I needed help navigating the system and they worked with me until I was comfortable and confident using the system.
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