Read more
Managed HR Services: Stop being the only HR expert in the building
APS Managed HR gives you a dedicated HR team for the questions that need more than one person to answer well.
How it Works
You hand off the questions eating your week. HR Advisor, delivered through a dedicated HR team, handles them inside APS OnLine. Every employment decision still comes back to you.
-
APS reviews your handbook, policies, and HR setup so your dedicated HR team starts accurately on day one.
-
Employee relations questions, classification calls, handbook questions — whatever’s landing on one person’s desk.
-
A dedicated HR team, reachable directly by your managers and employees, that already knows your account.
-
Every HR action and every employment decision comes back to you before it’s final.
- Hand off manual tasks
- Work with a dedicated HR team
Be more strategic!
HR that doesn't depend on one person
A dedicated HR team shares the load, so questions don't all land on you.
Prepared for the hard conversations
Managers go into performance, pay, and termination talks with a team behind them.
Coverage when you're out
When your in-house HR person is out, the work keeps moving with a team that knows your account.
Answers without a ticket queue
Your managers and employees reach the HR team directly, with no ticket queue.
Managed HR at a Glance
Employee relations and performance documentation
Guidance on documentation, progressive discipline, PIPs, and termination sequencing — so the hard conversations happen with a defensible process behind them, not ad hoc.
Handbook review and policy interpretation
Your handbook and company policies, reviewed and interpreted when a question comes up that isn't clearly covered.
Classification questions
Exempt vs. non-exempt and contractor classification questions, answered by someone who handles employment rules for a living, not a search bar. You make the final classification decision.
Manager coaching
Coaching for managers before the conversations they're dreading.
Thousands of businesses have saved millions of hours with APS.
98%
CSAT Score
75
Net Promoter Score
Managed HR Add-Ons
|
HR Advisor (Minimum)
|
+ Benefits Administration
|
+ Employee Lifecycle Management
|
+ Both
|
|
|---|---|---|---|---|
|
Employee relations & performance documentation
|
yes
|
yes
|
yes
|
yes
|
|
Classification guidance
|
yes
|
yes
|
yes
|
yes
|
|
Handbook review & policy interpretation
|
yes
|
yes
|
yes
|
yes
|
|
Manager coaching
|
yes
|
yes
|
yes
|
yes
|
|
Benefits enrollment and changes, COBRA and ACA administration, works with your broker
|
no
|
yes
|
no
|
yes
|
|
Onboarding and offboarding mechanics, and leave administration tracked in APS OnLine (FMLA, ADA, PWFA, intermittent leave)
|
no
|
no
|
yes
|
yes
|
Legal, tax, and accounting advisory are outside scope. HR Advisor guidance does not constitute legal advice.
Want to Know More About Managed Payroll?
APS Managed Payroll prepares, reconciles, and submits. You review and approve.
Discover Managed Payroll
Managed Services
Grow the business without growing the back office: our dedicated payroll and HR team works alongside your staff to help you stay compliant and pay you...
Managed Payroll
APS Managed Payroll prepares, reconciles, and submits. You review and approve.
Benefits Administration
From open enrollment to ongoing plan management, APS makes benefits administration easier for HR and employees while minimizing compliance headaches.
Recruiting and Onboarding
Streamline your hiring experience from the first click to the first day with our recruitment and onboarding software, APS Hire.
Frequently Asked Questions
What is Managed HR?
APS Managed HR pairs the APS OnLine platform you already use with HR Advisor, delivered through a dedicated HR team that handles employee relations, classification questions, and policy guidance — while you keep final say on every employment decision.
Can APS give us legal advice on an HR situation?
No. Managed HR provides operational guidance and administrative support. Legal, accounting, and tax advisory are outside scope.
What if we already have someone managing HR in-house?
This is backup and bandwidth, not a replacement. A dedicated HR team means HR questions get answered even when your one in-house person is stretched thin or out.
Isn't this just outsourcing? Will we lose control over our HR management?
No, you will not lose control over your company’s HR management and procedures. Every HR action requires your review and approval. Final hiring, termination, and disciplinary decisions stay with you.
Are you becoming our PEO?
No. You keep your own EIN, benefit plans, and employment relationship. There’s no co-employment.
Is this expensive compared to what we're doing now?
Ask what your last employee-relations misstep actually cost you. That’s the real comparison against relying on HR and APS experts.
What if we only need HR help, not payroll?
Managed HR is sold separately. Add Managed Payroll later if needed.
How much does this cost?
Pricing is per employee, per month, with a line minimum, and depends on headcount and which add-ons make sense. Your discovery call gets you a real number.
Our HR person handles sensitive stuff — will employees be talking to APS directly?
Yes. Your managers and employees can reach the HR team directly. Judgment calls are routed back to you, and you make every employment decision.
What happens when the person helping us is out?
You work with a dedicated team, not a single person, so coverage doesn’t depend on one individual being available.
What add-ons are available?
There are four. Managed HR add-ons are Benefits Administration and Employee Lifecycle Management, which require HR Advisor. Managed Payroll add-ons are Employee Data Management and Time & Attendance Management, which require Payroll Processing. No add-on can be purchased without its line’s minimum line of service.
What does the audit include?
Every engagement includes an audit of your current setup: an HR operations audit, a payroll configurations audit, and an online systems configuration audit. You receive a documented findings summary and a plan of action, and APS carries out the agreed items. Timing is flexible: before ongoing service begins or during onboarding.
Join Our HCM Revolution Today
Get started with pricing as low as $50 base fee/month + $6/employee per month. View Pricing
By clicking Get Started, you confirm your agreement with our Terms and Conditions.